PT Expiring Care Plans Reopen after Closing

Created by Karleen Schonger, Modified on Thu, 17 Oct, 2024 at 12:23 PM by Karleen Schonger

What is the expected behavior for this feature?

  • Acute Care Plan generates the Expiring Care Plan to close workflow. 
  • The Expiring Care Plan workflows will stay closed after it is viewed and closed.

Actual Behavior

  • After the Expiring Care Plan workflow is closed, it repopulates and continues to repopulate until the expiration date of the Care Plan. 


Where is this issue located?

  • Care Hub Interactions tab


Troubleshooting & Issue reporting tips:


Current bug tracking 

  • Not a Bug


Next Steps

  • File an enhancement request Freshdesk ticket. 


Additional Information:



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